Service Policy
Service Policy — Pure Finesse Detailing LLC
SCHEDULING & APPOINTMENTS
All appointments must be scheduled in advance. Please ensure vehicle(s) are accessible and unlocked upon arrival. A 24-hour notice is required for cancellations or rescheduling.
CANCELLATION POLICY
Clients must provide at least 24 hours notice to cancel or reschedule an appointment.
Failure to do so will result in forfeiture of any deposit or down payment made.
PAYMENT
Payment is due upon completion of service unless otherwise agreed.
We accept cash, credit/debit, and approved digital payments.
Deposits may be required for large jobs or first-time clients.
SERVICE AREA
Mobile services are available within our designated coverage area.
Additional travel fees may apply outside standard zones.
VEHICLE CONDITION & PRICING
Final pricing is based on the actual condition of the vehicle upon inspection.
Heavily soiled, pet hair, excessive staining, or oxidation may incur additional charges.
Pure Finesse Detailing LLC reserves the right to update pricing at its discretion.
SERVICE REFUSAL POLICY
Pure Finesse Detailing LLC reserves the right to decline or discontinue service if conditions are deemed unsafe, excessively unclean, or unreasonable. This includes, but is not limited to: unsanitary environments, offensive odors, infestations, or requests beyond the scope of our services.
WEATHER POLICY
Services may be rescheduled in the event of inclement weather.
Clients will be notified and rebooked at the earliest available time.
LIABILITY
We are not responsible for pre-existing damage, malfunctioning components, or wear uncovered during cleaning.
Client assumes responsibility for valuables left in the vehicle.
SATISFACTION GUARANTEE
If you're not satisfied with the results, please notify us within 24 hours so we can address your concerns.
AGREEMENT OF TERMS
By scheduling and receiving service from Pure Finesse Detailing LLC, the client acknowledges and agrees to the above service policy and terms.
What our customers are saying
Michael S.
"Highly recommend Pure Finesse Detailing! PFD has been handling our truck cleaning for our fleet of 8+ trucks and we can not be happier. The attention to detail, quality of service and customer service is second to none. Kevin uses top products to protect the paint, graphics and frame. He also has products to keep the chrome shining like new. If you are a fleet owner and are looking for a company who goes above and beyond to keep your fleet looking like the day they rolled off the dealership lot, don't look any further then Pure Finesse Detailing!"
- Michael S.
George P.
"Amazing attention to detail and easy to work with. Very transparent and met with us before to explain the different options available and even showed us how each would look and let us make the final decision. Quick turn around to get on schedule and when finished interior and exterior of boat was in the best shape we have seen it. Would 100% recommend Kevin at pure finesse for excellent product and customer satisfaction."
- George P.
Corey E.
"I had Pure Finesse Detailing come out to clean up my work van. I have to say Kevin did an amazing job. The wrap on my van is easily my top marketing tool, so it’s nice to have someone I can trust take care of it and keep it always looking its best. I’m looking forward to our regular scheduled detailing, it’s great to know it will always be in top shape without me having to worry about scheduling a detail or taking time out of my day to bring it somewhere. Highly recommend!"
- Corey E.
Ready to get started?
Schedule a free estimate with us today